Join to apply for the Global Engagement Manager role at Australian Trade and Investment Commission (Austrade)
Join to apply for the Global Engagement Manager role at Australian Trade and Investment Commission (Austrade)
- Classification: Executive Level 1
- Location: Adelaide - SA, Brisbane - QLD, Canberra - ACT, Melbourne - VIC, Sydney - NSW
- Salary: $117,157 - $131,786
The Role
The Australian Trade and Investment Commission (Austrade) is the Australian government agency responsible for trade promotion and investment attraction globally.
Our client-focused Global Engagement Managers (GEMs) work with Austrade’s offshore network across 50+ markets and external partners to promote Australia’s agriculture and food internationally and help Australian businesses expand internationally. GEMs manage their key accounts by ensuring the services and advice their clients receive are professional, deliver value and help them achieve their international business objectives.
We are seeking an individual with a successful track record working in the agrifood sector. Experience working in the wine and/or beverages sector internationally would be highly regarded. Suitable applicants should understand the value proposition represented by Australia’s food and beverage offering and a sound understanding of the needs of Australian businesses seeking to expand internationally, including market entry and growth models.
Duties Include
- Work with experts across Austrade and its partners to identify, target and assess the market expansion needs of exporters in the food and beverages sector;
- Provide strategic advice and drive outcomes for clients by:
- Creating action plans with client, outlining how we will support their overseas expansion efforts;
- Ensuring the delivery of the client action plans using Austrade’s service level standards and policies;
- Establishing and maintaining global networks and relationships;
- Managing relationships with key government and industry stakeholders including peak bodies;
- Using partnerships to strengthen the team and maintain and share sector knowledge;
- Anticipating and responding to client needs and challenges, escalating where required;
- Maintaining detailed client records in our CRM system and other software as relevant;
- Contributing to the improvement of Austrade’s digital services;
- Monitoring client needs and encouraging improvements and innovation across all services;
- Work with the Senior GEMs and other GEMs and colleagues on and offshore in the AgriFood network and Trade division to deliver on our trade strategy;
- Represent Australia and Austrade at both corporate and government settings;
- Understand the government priorities and policy settings relating to the Food and Beverages sector, providing relevant insights and advice;
- Demonstrate excellent written and oral communication skills;
- Demonstrate client engagement, commercial acumen and consultative selling skills; and
- Clearly describe Austrade’s service and value proposition to clients and partners.
Given our commitment to diversity and inclusion, Austrade actively encourages applications from people with disabilities, LGBTQIA+ people, women, and people with diverse linguistic and cultural backgrounds for all of our roles.
Closing Date
Applications close at 11:30PM, Sunday, 14 September 2025 (AEST)
Eligibility
Australian Citizenship - Our successful candidate must be an Australian citizen.
Security Clearance - Our successful candidate will be required to obtain and maintain a Baseline security clearance.
For more detailed information please view the Information Pack.
Seniority level
- Seniority level
Not Applicable
Employment type
- Employment type
Full-time
Job function
- Job function
Business Development and Sales
- Industries
Government Administration, International Trade and Development, and Public Policy Offices
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📌 Global Engagement Manager
🏢 Australian Trade and Investment Commission (Austrade)
📍 Sydney