At My Way Up, we're redefining gut health - empowering people to feel incredible from the inside out through science-backed supplements and microbiome testing. As we continue to grow, we're looking for a naturopath or nutritionist student or graduate with a passion for gut health to join our customer support team and be the expert voice of our brand.
What You'll Do
* Provide exceptional support to our customers and wholesale clients via email and live chat for general enquiries, order assistance, product questions, and account support
* Conduct microbiome testing consultations to help customers understand their results and create personalized supplement plans (training provided)
What we are looking for
* Must be based at the Gold Coast, QLD
* You're passionate about gut health, microbiome science, and have a background in naturopathy, or nutrition.
* Some knowledge & experience in vitamins, minerals, herbs, protein
* Very friendly and can build rapport with the customers
* Experience with customer service platforms like Gorgias and Shopify is advantageous
Why Join Us?
* Be part of a passionate, innovative team in a rapidly growing industry.
* Opportunity to make a meaningful impact by helping people improve their health and well-being.
* Work in a beautiful Gold Coast location with a flexible and supportive work environment.
Apply Now
If you're ready to be part of a revolution in gut health and have a passion for helping others, we want to hear from you