Job Overview
As a Retail Sales Consultant, you will play a pivotal role in delivering an exceptional customer experience, empowering customers to transform their telecommunications journey.
You will achieve this by providing tailored solutions, leveraging your consultative approach and technical expertise to address customers' evolving needs.
Key Responsibilities:
* Build meaningful connections with customers, fostering trust and loyalty through outstanding customer service.
* Develop customized solutions that cater to customers' specific requirements, driving sales growth and exceeding targets.
* Collaborate with colleagues to maintain store operations, ensuring seamless customer interactions and efficient sales processes.
Required Skills and Qualifications:
* Proven track record of delivering exceptional customer service, with a strong ability to build rapport and establish trust with diverse customer groups.
* Strong consultative skills, with the ability to identify customers' needs and provide tailored solutions.
* Excellent communication and interpersonal skills, with the capacity to work effectively within a fast-paced retail environment.
* Ability to work collaboratively as part of a team, maintaining a positive and resilient approach to customer service.
Benefits:
* 30% off Telstra services for you and your household.
* Exclusive discounts and offers across 240 brands and partners.
* A flexible, inclusive approach to parental leave, allowing you to do it your way.
* Unlimited access to 17,000 learning programs, equipping you with the skills to grow and thrive.
* Monthly performance rewards and recognition programs.