About Us
At Cargill our team of 160,000 professionals in 70 countries draws together the worlds of food, agriculture, nutrition and risk management. For more than 150 years, we have helped farmers grow more, connecting them to broader markets. We are continuously developing products that give consumers just what they're seeking, advancing nutrition, food safety and sustainability. And we help our partners innovate and manage risk, so they can nourish the world again tomorrow.
We combine 156 years of experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial and industrial customers in more than 125 countries. Side-by-side, we build a stronger, sustainable future for agriculture and help the world thrive.
Job Purpose and Impact
A great opportunity exists for a Customer Demand Planner to join our team based in our Freshwater Place, Southbank office.
As the key contact for our customers, in this varied role you will deliver a high level of customer service and maintain strong relationships for Cargill to remain as their supplier of choice. Through building demand plans with customers and our trading team, you will be able to meet the customers' needs and help minimise costs to Cargill. Working closely with the grains planner you will ensure the most cost-effective route to market are achieved and continually look for growth opportunities with customers. Working closely with the shipment execution team, you will identify the best use of our assets for domestic customers and ensure the allocated stocks and reconciliations match contractual agreements.
This highly team-oriented and customer focused role will allow you to consult with internal and external stakeholders to ensure business efficiency and customer satisfaction. Your attention to detail and financial acumen will be utilised to understand customer purchasing patterns, assist with credit risk management and contract execution and reconciliations. Key Accountabilities
Responsible for customer orders; receival, status updates, invoicing issues
Undertake demand planning with customers and trading team to allow best in class execution
Work closely with the shipment execution team and commercial/sales team on contract execution and customer logistics.
Maintain strong communication across multiple teams and ensure data is up to date
Maximising asset use and proactively identify opportunities for improved logistics and asset utilisation
Reconcile sale contracts to ensure they are fully delivered within contract terms Skills & Qualifications
Operational logistics experience within an agribusiness or highly complex operations environment will be highly regarded
Customer centric approach with excellent problem-solving skills
Experience of demand planning within a complex environment desired
Proficient in MS packages, especially in Excel
Excellent interpersonal skills and ability to manage multiple stakeholders
Strong attention to detail with ability to work with conflicting priorities and tasks
Knowledge of grains industry highly desired
**In exchange to your experience, we offer**:
A competitive remuneration package including annual bonus
Autonomy and scope for career development
Flexible working arrangements
The opportunity to work with and learn from some of the most talented people in the industry and inspiring leaders
The job stability that comes with a global employer who puts people first
A supportive working culture and an inclusive team environment
Modern and bright head office, Southbank location
If this role sounds like you, and you are looking for a place where you can thrive and grow your career, we would like to hear from you today.