Service Technician Role Overview
CSE Crosscom is a leading supplier and integrator of telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply and install communications solutions to help our clients keep their workforce safe and manage their most critical assets. As part of the CSE Global Group of Companies, we operate in over 20 countries and are listed on the Singapore Stock Exchange.
This role plays a vital part in supporting and maintaining mission-critical communications systems across diverse industries — including mining, emergency services, transport, utilities, and more. The successful candidate will be out in the field, working hands-on with cutting-edge radio technologies like DMR, TETRA, P25, and IP-based networks, as well as CCTV, telephony, and PAGA systems.
Key Responsibilities:
* Deliver end-to-end servicing of two-way radio systems, including analogue, DMR, TETRA, and P25 networks
* Install, test and commission radio networks, IP systems, CCTV, PAGA, telephony, and associated infrastructure
* Troubleshoot and repair equipment faults across diverse environments – both in the field and in-house
* Configure and program radio equipment, including maintenance of code plugs and firmware updates
* Conduct site assessments and surveys, prepare implementation plans, and produce detailed reports
* Maintain detailed service records, compliance documentation, and ensure workshop tools and vehicles are field-ready
Requirements:
* Certificate III or higher in Electronics, RF Engineering or similar
* Hands-on experience with radio spectrum, P25, TETRA, DMR, and networked systems
* Confidence working at heights, with EWP or tower climbing (current high-risk licence required)
* Experience with telephony, CCTV, UPS, access control, PA systems, and more
* Strong troubleshooting skills & calm under pressure
* Knowledge of ACMA regulations
Benefits:
* Attractive remuneration package and benefits
* Excellent personal development opportunities with training, education, mentorship and upskilling
* Career growth with a fast-growing company
* Numerous employee benefits and HR resources
* Excellent stability and long-term prospects with expansion of clients and services in every state.