Job Description
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This role is an exciting opportunity to provide administration support and assist the site with rostering. You will work collaboratively with the Administration Manager and other operational teams to maintain a safe and structured environment.
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Key responsibilities include:
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* Coordinating and maintaining staff rosters to ensure optimal shift coverage
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* Supporting professional visit scheduling and handling general visit inquiries
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* Managing switchboard operations and fielding incoming calls with professionalism
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* Completing data entry and supporting key administrative processes including medical admin
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* Liaising with operational managers and workforce management teams to support daily staffing needs
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* Upholding confidentiality, accuracy, and attention to detail in all administrative functions
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Required Skills and Qualifications
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The ideal candidate will possess:
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* Strong proficiency in Microsoft Office (especially Excel and Word)
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* Excellent written and verbal communication skills
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* Accuracy and efficiency within systems
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* A high level of professionalism, integrity, and helpful phone demeanour
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* The ability to interact with a range of stakeholders and maintain confidentiality
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* Knowledge of rostering and payroll systems is highly desirable
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Benefits
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This position offers a supportive and inclusive team culture, as well as opportunities for career growth within a global organisation. You will have access to ongoing training, learning, and development opportunities, as well as a comprehensive probity assessment process.
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Others
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Serco is a place where you can grow and make a positive impact. If you thrive in fast-paced environments, love being organised, and take pride in offering excellent customer service, this could be the perfect opportunity for you.