Theatre Booking Role Overview
John Fawkner Private Hospital is seeking an administration professional to join our theatre bookings team in a permanent part-time role as a booking clerk. This role will report to the perioperative services manager and will likely be 3 days a week - 7.6 hours shifts.
In this fast-paced and varied environment, you will take pride in your work, have a friendly and positive work attitude and a commitment to customer satisfaction.
* Handling enquiries with a friendly and professional manner
* Managing clerical and administrative responsibilities such as theatre bookings and maintenance of theatre lists
* Maintain accurate and timely patient information data collection and inputting into webPAS (web-based patient administration system)
* Assist and support clinical staff with indirect patient care and administrative tasks
This role would be suitable for someone who enjoys working with others, is organised and wants structure and opportunities to grow in their career.
As a booking clerk, you will play a crucial role in the smooth operation of our theatre department, ensuring that all patients receive the highest level of care and attention.
Responsibilities
Some of the key responsibilities of this role include:
1. Providing exceptional customer service to patients, families and visitors
2. Managing patient information and theatre bookings with accuracy and timeliness
3. Assisting clinical staff with administrative tasks and indirect patient care
Benefits
We offer a range of benefits to our employees, including:
* Discounted health insurance
* Continuous professional development, education & support provided to encourage growth
* Flexibility to work across one or multiple hospitals across our network
At John Fawkner Private Hospital, we are committed to providing a supportive and inclusive work environment that values diversity and promotes career growth.
If you are a motivated and organised individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
Requirements
To be successful in this role, you will need:
* Experience in a similar role in a private hospital environment
* Excellent communication and customer service skills
* Ability to prioritise and organise work, with minimal supervision
* High level attention to detail
We look forward to hearing from you!
Location
John Fawkner Private Hospital, Melbourne