Customer Experience Representative and Vehicle Cleaner RolesJoin to apply for the Customer Experience Representative and Vehicle Cleaner Roles role at Alpha Car HireCustomer Experience Representative and Vehicle Cleaner Roles4 days ago Be among the first 25 applicantsJoin to apply for the Customer Experience Representative and Vehicle Cleaner Roles role at Alpha Car HireThis range is provided by Alpha Car Hire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$25.00/hr - A$38.00/hrAbout UsAlpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience.About The RoleAlpha Car Hire is seeking a permanent part-time (30 hours per week) Customer Experience Representative and a full-time (38 hours per week) Vehicle Cleaner to fill our permanent opportunities at our fast-paced Tullamarine branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available roles will be worked in accordance with our branch operating hours of Monday to Friday 7am to 6pm and Saturday to Sunday 7am to 3pm.Your Role And ResponsibilitiesProviding outstanding customer service by understanding and anticipating their needsOpening and closing rental agreementsSelling additional over the counter rental productsManaging reservationsChecking for and recording vehicle damage and maintenance checksCleaning and presenting passenger and commercial vehiclesMovement of vehicles throughout the location and offsite for refueling, maintenance, repairs or other location as requiredEnsuring compliance and workplace health and safety risks and incidents are reported promptly and managed effectivelyGeneral branch cleaning dutiesOur BenefitsA performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).About YouExcellent communication skills and a positive ‘Can do’ attitudeStrong customer service and sales skillsStrong problem solving and complaint handling skillsAbility to work both unsupervised and within a teamAbility to multi-task and be highly organised with strong attention to detail while working in a fast-paced environmentWillingness to learn and upskill with an openness to constructive feedbackStrong track record of punctuality and attendanceFlexibility to work weekdays, weekends and public holidays as requiredTo have own reliable transport to and from the branch.Willingness to travel and work between locationsA full and current relevant State driver’s licenceFull working rights eligibilityExperience, although preferred, is not essentialIf this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !Only short-listed candidates will be contacted.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service and SalesIndustriesConsumer Services and RetailReferrals increase your chances of interviewing at Alpha Car Hire by 2xGet notified about new Customer Representative jobs in Tullamarine, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne Airport, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoCremorne, Victoria, Australia A$65,000.00-A$75,000.00 3 days agoPort Melbourne, Victoria, Australia 3 weeks agoSouthbank, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoCustomer Service Representative - July 2025Melbourne, Victoria, Australia 2 weeks agoMulgrave, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoNotting Hill, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoPoint Cook, Victoria, Australia 3 weeks agoCustomer Service Representative (Fixed Term)Scoresby, Victoria, Australia 2 weeks agoBox Hill, Victoria, Australia 3 weeks agoCustomer Service Representative-1 year contractSales and Customer Service RepresentativeMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 8 months agoPort Melbourne, Victoria, Australia 15 hours agoNoble Park, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 hours agoWe’re unlocking community knowledge in a new way. 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