About This Role
We are seeking a highly skilled and detail-oriented Housekeeping Associate to join our team. As a key member of our hospitality staff, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction.
Job Overview
This casual or part-time position requires up to 15 hours per week, with flexibility for morning shifts over a 7-day roster. Permanent part-time options are negotiable for the right candidate.
The ideal candidate will have excellent customer service skills and be able to maintain high levels of cleanliness and hygiene in our accommodation areas while providing exceptional guest experiences.
* Maintain high standards of customer care while performing duties.
* Provide personalized guest services such as food and beverage provision if required.
* Clean all departments and areas, including walls, floors, seating, furnishings, tables, shelving, windows, and any other items within departments.
* Clean and disinfect toilet areas to the standard required.
* Monitor and replenish dispensers and toilet paper as required.
* Collect and dispose of waste/rubbish from various departments in line with procedure.
* Perform laundry duties, including washing and drying hotel cloths, table cloths, bar runners, and other items.
* Clean accommodation rooms and common areas, including stairways, corridors, and lounge or guest kitchen areas, according to Venue standards and Management instructions.
* Replace dirty linen, towels, and other room supplies according to hotel policy.
* Realign furniture and amenities according to prescribed layout.
* Notify management of deficiencies in supplies/chemicals or needs for repairs.
* Notify management of any maintenance issues.
* Complete the housekeeping checklist provided by management.
* Ensure guest confidentiality and security of guest rooms are maintained.
* Follow all hotel policies and procedures at all times to maintain a safe working environment.
* Practice safe working habits, including bending and lifting appropriately to avoid injury and report hazards to management urgently.
* Handle and store cleaning chemicals appropriately.
This role focuses on accommodation and guest services with support provided to wider hotel cleaning as required.
About Us
We pride ourselves on offering a family-friendly bistro service 7 days a week, a large front bar and garden bar, extensive gaming, and accommodation in a newly renovated setting.
Why Work With Us
We offer a friendly, respectful and professional team that will become your work family. You'll enjoy being valued and recognised for your hard work, reliability, and integrity. Be part of something new and exciting!