Spa Receptionist Job Description
We are seeking a professional and welcoming Spa Receptionist to join our team. As the first point of contact for guests, you will be responsible for providing exceptional customer service, ensuring seamless interactions with guests and staff.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment.
* Key Responsibilities:
* Provide warm and welcoming greetings to guests
* Assist guests with their queries and concerns
* Carry out reception and administration duties efficiently
* Ensure accurate and efficient processing of transactions
Requirements:
To be considered for this role, you will need to demonstrate the following skills and qualifications:
* Excellent communication and interpersonal skills
* Ability to multitask and work effectively in a fast-paced environment
* Proficiency in computer skills, particularly MS Office
* Knowledge of Spa and Beauty treatments to provide expert recommendations
* Previous experience as a Spa Therapist or Spa Receptionist is essential
Benefits:
As a member of our team, you can expect a range of benefits, including:
* Complimentary shift meals
* Discounts for the Spa and Food and Beverage outlets
* Eligibility for complimentary and discounted Hyatt accommodation worldwide
* Participation in internationally recognized learning and development programs and opportunities
* Access to an employee assistance program and paid family leave benefits
Our Values:
At Hyatt, we strive to cultivate an authentic culture of care and service. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing drive our actions. We believe that by working together and supporting each other, we can achieve great things and deliver exceptional service to our guests.
Join Our Team:
If you are a motivated and friendly individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant skills and experience.