Be part of this fresh and dynamic team of professionals Grow your professional career with Costco Competitive remuneration package
Costco Wholesale, a Fortune 25 company, is a membership warehouse club dedicated to providing our 100+ million members worldwide with the best possible prices on quality brand-name merchandise and services.
We are looking for a caring, highly skilled, experienced & qualified Audiologist / Audiometrist to join our Gold Coast Hearing Aid Centre team. Costco has been recognised as a leader in the marketplace and is dedicated to quality in every area of our business. In addition, we are respected for our outstanding business ethics, which includes taking care of our employees. We believe employees are the company's most valuable assets. Costco Hearing Aid Centres currently have 15 locations in Australia and one location in New Zealand.
We will help you to offer the highest standard of care by providing you with access to the latest diagnostic and verification tools. Our goal is to test, recommend and fit the most appropriate devices for our members' hearing loss and lifestyle. As we offer only premium-level technology at extraordinary value, there is no pressure to compromise.
We offer:
- Competitive Salary
- Optical & Hearing aid benefits after 1 year of service.
- Life insurance after 1 year of service.
- Free Executive Costco membership
- No HSP work
You will need:
- Master's Degree in Audiology or Audiometrist qualifications
- Current membership, or eligibility for membership with a peak professional body (eg. Audiology Australia or ACAud).
- Full working rights in Australia
- Minimum 2 years of experience as a clinician
- Strong interpersonal, organisational and probelm solving skills
- Strong written and verbal communication skills
Position Summary
Performs hearing exams, takes ear impressions, makes recommendations and orders merchandise. Programs, fits, and
adjusts hearing aids for members. Processes sales. Maintains customer computer files. Follows proper safety and security
procedures and standards. Provides a high level of member service.
Job Duties/Essential Functions
• Meets with members and conducts routine tests with audiometer. Examines ear, referring to a physician when
appropriate
• Makes recommendations for hearing aids
• Makes ear moulds
• Sends paperwork and ear moulds to manufacturer
• Programs and fits hearing aids to members
• Assists with any adjustments, questions or problems
• Telephones members to follow up and provides a high level of member service
• Answers questions and problems regarding merchandise or services
• Processes sales
• Maintains a computerised file for each member
• Receives accurate payment for merchandise; makes change; processes credit and debit charges according to proper
departmental procedures for paperwork and the performance of duties
• Exercises discretion and confidentiality with all patient information
• Follows proper Hearing Aid Centre and general safety and security procedures and standards
• Assists in other departments of the warehouse as necessary
• Provides prompt and courteous customer service to members, employees, and suppliers.