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Digital accessibility support officer

Sydney
Nsw Government
Posted: 14 February
Offer description

Department of Communities and Justice

Reference number

Occupation

Administration and Support, Communications

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

From AUD $99,938.00 to $110,271.00 per year

Closing date

26 February 2026 at 11:59pm

Digital Accessibility Support Officer

Location - Parramatta

Employment type – Temporary full-time until 30 June 2026 with the possibility of an extension

Salary - $99,398.00 pa to $110,271.00 pa, plus employer's contribution to superannuation and annual leave loading

Your role

Help shape the future of inclusion at the Department of Communities and Justice As the Digital Accessibility Support Officer, you'll be working with a team of digital specialists to inspire human-centric and accessible experiences on DCJ websites and intranet.

What you'll do

In this role, you will play a key part in ensuring that content published on websites and intranets is accessible and provides a customer-centric user experience. Your responsibilities will include conducting accessibility audits, testing and evaluations to identify and address any barriers to accessibility in digital products and services. You will also be expected to stay up to date with the latest accessibility guidelines and best practices, including the Web Content Accessibility Guidelines (WCAG), as well as universal and human-centred design approaches.

The position sits within the Accessibility and UX team, part of the Digital Experience Unit. The culture is supportive, friendly and passionate about accessibility and digital inclusion.

What we're looking for

In addition to the essential requirements noted in the role description, the ideal candidate will have:

* Solid understanding of accessibility principles, empathy for users, a commitment to user-centred design, and strong organisational and administrative skills.
* Demonstrated experience in project management, with clear examples of effective collaboration within cross-functional teams, including but not limited to Developers and Product Managers.
* Demonstrated experience in testing, auditing and reviewing accessible communications.
* Passion and commitment to inclusion.

To apply directly via the DCJ Careers site Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

* A challenging and rewarding career

* Flexible, autonomous work environment

* Competitive pay and conditions

* Training and development opportunities to build and maintain capabilities

* Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1

How do you ensure accessibility considerations are incorporated into digital communications in the workplace?

Targeted Question 2

What are some common barriers individuals with disability may face in the digital environments, and how can these be addressed?

Applications close Thursday, 26 February 2026 at 11:59 pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Alina Butolina via email at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.

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