A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
What will I be doing?
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Ensure support is provided to the laundry function when required
* Complete wash cycles, folding of linen and correct storage
* Manage guest requests in line with company brand standards and one call delivery deadline
* Greet guests in public areas and rooms in a warm and friendly manner
* Provide laundry, pressing, sewing, and other similar services to guests
* Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
* Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
* Ensure chemicals are used and stored correctly
* Report maintenance and hazard issues
* Comply with hotel security, fire regulations and all health and safety legislation