Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Support Worker – Mt Isa Classification: SCHADS 3 Status: Casual Step into a role where every shift makes a genuine difference. As a Support Worker with us, you'll be part of a team that empowers people on their recovery journey, offering safety, structure, and compassionate support in line with TSA's participant‐led model of care. About the Role You'll be the welcoming face and steady support for participants accessing our service. Your work will help create a safe, respectful, and recovery‐focused environment where individuals feel heard, supported, and encouraged to take the next steps in their journey. How You'll Make an Impact
* Provide warm, responsive first contact and ensure urgent needs are addressed promptly
* Work with senior staff to identify and prevent potential high‐risk situations
* Facilitate daily programs and activities, including social sessions, Spirit Lifter, and information groups
* Offer information and guidance to help participants navigate their needs and circumstances
* Build strong, trust‐based relationships that promote self‐determination and active participation
* Support participants to implement their case plans in line with TSA's model of care
* Encourage engagement in recovery goals and connect participants with relevant support services
* Contribute to activity risk assessments and communicate mitigation strategies to management
What You'll Bring
* A relevant certificate qualification, or:
o Previous industry experience and/or on‐the‐job training, or
o A diploma‐level qualification
* Current First Aid Certificate
* Current driver's licence
* Blue Card (Working with Children Check) – required for Townsville & Mt Isa roles
What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
* Flexible working arrangements.
* Access to EAP and health & wellness initiatives incl Fitness Passport
* Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
* Ongoing training and development opportunities that enhance on the job skills and proficiency.
* Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.