Overview
Corporate Systems Support Analyst (ServiceNow) – Location: Port Adelaide, SA (Hybrid flexibility)
Contract: Until January 2026, with potential extension
Pay Rate: Competitive hourly rate (ASO5 equiv.)
About the Opportunity
We are seeking an experienced Corporate Systems Support Analyst (ServiceNow) to join a high-performing public sector business systems team on a full-time contract until January 2026, with strong potential for extension.
This role sits within a division responsible for managing and improving enterprise-wide digital and financial systems. The successful candidate will play a key part in ensuring the stability, functionality, and continuous improvement of the ServiceNow platform, supporting business operations across multiple government stakeholders.
Key Responsibilities
* Provide system administration, configuration, and technical support for the ServiceNow platform.
* Coordinate, develop, and implement change requests in line with established change management processes.
* Partner with internal and external stakeholders to analyse business requirements and deliver system enhancements.
* Ensure ServiceNow operates reliably and efficiently across business areas, identifying and resolving issues proactively.
* Prepare and maintain documentation, reports, and system records to support operational integrity and audit compliance.
* Contribute to continuous improvement initiatives and deliver high-quality system support aligned with business needs.
About You
You will bring a strong background in systems support and change management, ideally within a ServiceNow environment. You'll be a confident communicator who can work collaboratively with technical and business stakeholders alike, demonstrating a balance of analytical skill and hands-on problem-solving ability.
To succeed in this role, you'll have:
* Proven experience supporting and configuring ServiceNow (including Business Rules, Workflows, and UI components).
* Solid understanding of change management processes within a systems or IT environment.
* Strong data analysis, reporting, and problem-solving skills.
* Excellent communication and stakeholder engagement abilities.
* Proficiency in Microsoft Office, particularly Excel (intermediate level or higher).
* Current National Police Clearance (mandatory).
* Background in finance or government systems (highly desirable).
Role Details
* Start date: 10 November 2025
* End date: 30 January 2026 (possible extension)
* Hours: Full-time, Monday to Friday
* Location: Port Adelaide, SA (some WFH flexibility available)
* Security: National Police Clearance required prior to commencement
Why Join
* Play a key role in supporting critical business systems for a major SA government division.
* Collaborative and professional environment with supportive leadership.
* Competitive hourly rate and potential for contract extension.
Interested?
If you're a ServiceNow professional ready to contribute your skills in a dynamic, public sector environment, we'd love to hear from you.
Apply today or reach out for a confidential discussion.
Diversity, Equity & Inclusion at Hudson
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
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