Overview
QT Gold Coast Yamagen - Food and Beverage Attendant role at EVT - Entertainment | Ventures | Travel. QT Gold Coast is part of EVT, and EVT is a group that creates wow-factor moments in entertainment, ventures and travel. QT Hotels & Resorts is EVT's premium lifestyle hotel brand with properties across Australia, New Zealand and Singapore.
About the Role
The Food & Beverage Attendant plays a crucial role in ensuring our guests receive top-notch service and have a memorable experience. You will be responsible for taking orders, serving food and beverages, and maintaining a welcoming atmosphere at the bar, in the restaurant, room service, conferencing and/or events.
Key Responsibilities
* Greet and seat guests; assist with seating arrangements and provide menus.
* Take orders; describe menu items, answer questions, note special requests and dietary restrictions.
* Serve food and beverages; ensure presentation and timeliness.
* Check on guests to ensure satisfaction and address concerns.
* Maintain cleanliness and organisation; clear tables, reset and restock as needed.
* Collaborate with kitchen team; communicate orders and ensure timely delivery.
* Handle payments; present bills and process payments accurately.
* Upsell and promote additional menu items and beverages.
* Handle guest requests and accommodate needs to the best of your ability.
* Flexibility in work schedule, including evenings, weekends and holidays.
Skills & Experience
* Previous experience in a similar role.
* Knowledge of food and beverage items, including wine and cocktails (training provided).
* Ability to stand for extended periods and lift heavy items.
Benefits
* Team member discounts from the first day on the job.
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
* $2 movie tickets, Moonlight, Gold Class, Candy Bar discounts and more.
* Discounts at Thredbo in winter and summer.
* Opportunities for rapid career growth through the EVT network.
* Local community involvement and charitable giving.
Join QT and become part of the EVT experience—an opportunity to make a positive impact on people, communities and the environment every day.
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