About the Trade Role
This Full Time Administrator position involves providing administrative support to account managers, including managing incoming calls, processing sales quotes, and coordinating supplier follow-ups.
* Provide administrative assistance to account managers.
* Answer incoming trade calls, coordinate messages for follow-up, and undertake any phone sales & quoting, including over-the-counter enquiries.
* Proactive management of the shared email inbox, ensuring timely responses and follow-up.
* Follow up internal and external suppliers and ensure quotes are returned within required timeframes.
* Coordinate and assist with direct deliveries, liaising with suppliers to organize quotes, purchase orders, and special orders for all stores.
* Process purchase orders and special orders accurately and maintain and update the direct delivery register.
* Liaise with the delivery coordinator to coordinate deliveries.
* Maintain accurate account information across systems and documentation.
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Key Skills and Qualifications
* Strong administrative skills, with ability to multitask and work under pressure.
* Excellent communication and interpersonal skills, with ability to build strong relationships with clients and colleagues.
* Ability to work independently, with minimal supervision.
* Proficient in Microsoft Office, with ability to learn new software quickly.
* Familiarity with customer relationship management (CRM) software an advantage.
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Benefits
This is a full-time role offering a competitive salary and benefits package, including health insurance, paid leave, and career development opportunities.
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Ongoing Professional Development
We encourage ongoing learning and professional development, with opportunities for training, mentoring, and advancement within the company.