Telstra Retail: Customer Service
We are seeking an exceptional individual to deliver outstanding customer experiences in retail settings.
Key Responsibilities:
* Provide a seamless customer journey, building strong relationships with new and existing customers through excellent communication skills
* Identify and develop customised solutions for customers, driving sales targets and performance metrics
* Collaborate with colleagues to ensure consistent customer experiences across all touchpoints
* Stay up-to-date on the latest technology and trends through ongoing training and professional development
* Maintain a positive and resilient approach to customer service within a fast-paced environment
Benefits:
* 30% discount on telco services
* Exclusive discounts and offers from partner brands
* A flexible parental leave policy
* Ongoing learning and development opportunities
* Team-based rewards and recognition programs
* Telstra mobile device
About the Role:
This is an opportunity for individuals who are passionate about delivering exceptional customer experiences and have a drive to learn and grow in a team environment.