About the role
Duties and responsibilities include but not limited to
- Greeting and providing support to patients
- Answering phone calls and dealing with patient queries
- Booking appointments and updating patient information
- Dealing and assisting with doctors and Nurses
- Administration support and other ad hoc duties
- Processing consultation payments and Medicare rebates
- Triage emergencies when and if they occur
- Always maintain confidentiality of patient personal and financial information
- Excellent customer service, confidentiality and high ethics standard are a must in this role
- This is a long-term position with excellent job security to work ideally 3 to 4 days per week.
- Hours of work would generally be 9am to 5pm.
Skills and experience
- Strong communication skills with a friendly and confident personality
- Well-presented and exceptional commitment to patient care/service. Previous experience will be highly regarded.
- Highly organised, attention to detail and aptitude for multi-tasking
- Fast learner and competence in using Microsoft Office
- Experience in using Best Practice patient management system or equivalent is highly desirable.
- Ability to work independently as well as part of a multi-disciplinary team.
- Commitment to personal development and learning
**Benefits**:
- Work in a supportive environment
- Great Employment Opportunity
- Excellent remuneration
- Non-corporate environment
- Work as part of a multidisciplinary and well supported team of experienced doctors.
- Flexible working arrangement to suit your commitments. ( work 3 to 4 days per week).
**Job Types**: Part-time, Casual, Temp to perm
Contract length: 12 months
Part-time hours: 30 per week
**Salary**: $30.00 - $35.00 per hour
**Benefits**:
- Professional development assistance
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Penalty rates
**Experience**:
- Medical admin: 1 year (required)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person