Job Overview:
This role is key to managing client relationships and account portfolios. As a primary point of contact, you will be responsible for delivering exceptional customer service.
* Foster strong relationships with clients and stakeholders.
* Liaise with operational teams to ensure seamless cargo handling processes.
* Conduct freight coordination and scheduling.
Main Responsibilities:
* Negotiate contracts and agreements.
* Develop quotes and project solutions.
* Achieve business targets and standards.
* Forecast and track key account metrics.
Requirements:
* Proficient in Microsoft Office and general computer skills.
* Demonstrated experience in customer interface.
* Strong analytical problem-solving skills.
* Exceptional communication and negotiation skills.