Field Representative/Customer Service Super Star - Sunshine Coast / South Burnett
Flexible work arrangements: 8 or 9 day fortnight
Join us as we become the best in our industry by delivering what matters to our customers. Enjoy working in a high performing team, where you feel like your contribution really counts. We are a fun bunch; we work hard and like to celebrate our success.
Thanks to our loyal customer base and our excellent product offering, we are growing rapidly and need to expand our team. We are seeking a super star Field Representative to look after our Sunshine Coast and South Burnett territories.
This role is full time and has some flexibility including a nine-day fortnight.
This role's key responsibility is business growth by providing excellence in customer service.
Our business is part of a national franchise in operation for 50 years. We purchase and rent brand new goods (white good appliances, furniture, phones, technology) to the consumer market, with outstanding repeat business.
As an organisation we value transparency, honesty, equality, integrity and respect and these values are evident in all our actions.
Your main responsibilities will include, but are not limited to:
* Proactively growing our brand awareness through our physical presence in the region (modern vehicle with signage)
* Work with our office team to build and maintain relationships with clients and referral sources to maximise opportunities
* Deliver and instal rental goods to approved customers
* Retrieve goods at end of rental period and organise repairs and servicing
* Collect any outstanding documentation from customers, assisting them with technology when needed
* Some medium/heavy lifting required (all necessary equipment is provided)
* When travelling to regions over 2 hours’ drive from Sunshine Coast, an overnight stay is required at a local motel or similar accommodation. This is currently each Wednesday evening. Travel allowances provided.
Your success on the job will be determined by your ability to:
* Communicate with a variety of people from all walks of life
* Work closely and effectively with office staff
* Contribute to continuous improvement and innovative practices
* Organise and manage your time and tasks exceptionally well
* Demonstrate empathy, care and understanding for people
* Work independently making sound decisions based on facts
* Use strong administration/technology skills (and the ability to learn quickly)
* Recognise the value and fun of working with a passionate and experienced team can bring to wellbeing and productivity (we have a lot of fun)
* In all your dealings, represent the company professionally to customers, staff and members or the public.
Full training and ongoing support are provided along with all necessary business resources and technology to fulfil your role.
Head office is located at Warana, Sunshine Coast.
Police and Credit checks will be required for the successful applicant.
A current driver’s license must be held at all times, and the successful applicant must have excellent driving skills.
You will have sales/customer service experience and/or delivery experience, recognise the value of exceptional customer service, and genuinely like people and working with a team.
Benefits include an attractive salary, superannuation, fully maintained vehicle, team incentives, travel allowance, phone and ipad. Two of your four weeks annual leave will be taken at Christmas time every year, when the business closes for rest and family time.
If you think you have the qualities and experience, we are looking for please provide:
* a covering letter explaining your suitability
* your current resume, including two current professional references.
Please note: applications must include a personalised cover letter.
This position will be advertised for two weeks and applications close on Friday March 20, 2026. As the role is available now, we will commence shortlisting as applications are received.
Pauline Gargan
Hiring Manager