Lofty Group is a proud South Australian owned & operated residential, commercial development & construction company that has spent the last eleven years driving innovation and quality.
Our team are genuinely passionate about development & construction and because of this we have established a reputation for consistently delivering an exceptional quality of personal service to our very valued clients throughout the process of building with us.
As our Receptionist / Admin Assistant, you will be our brand ambassador, responsible for the front of house function in our newly renovated Kent Town offices, serving as a great first impression and the initial point of contact for our key stakeholders as well as providing pivotal support to our back office and business units.
The Opportunity
Due to an internal promotion, this role has become available and is ideally suited to someone who is passionate about customer service and supporting teams from an administrative perspective.
Reporting to the Executive Assistant, you will be responsible for providing a high-level customer service and administrative support to Lofty Group, its clients and business units.
Key Duties and Responsibilities
* Handling queries via phone, email and general correspondence and transferring calls as necessary.
* Greeting all Lofty Group visitors, clients, contractors, and couriers.
* Set up/pack down of all meeting rooms ensuring they are presentable at all times.
* Maintaining & ordering office supplies such as weekly milk orders, stationary, cleaning & kitchen consumables.
* Preparing Tea/Coffee for all visitors to Lofty Building Group office.
* Ensuring the Kitchen is kept tidy at all times, stacking/unstacking of dishwasher, daily cleaning of coffee machine, weekly fridge clean out.
* Coordinating contractors such as Coffee Machine Maintenance, Vending Machine Contractor, Indoor Plant Hire, Secure Waste Bins & Printer Contractor.
* Receiving and dispatching deliveries, collection & distribution of mail to relevant department.
* Internal & External Event Support such as organising internal morning tea & lunches, assisting with setting up of external events.
* Sending company wide communications regarding Staff movements, Milestones, Company announcements.
* Scanning of utility bills for developer properties, uploading to cloud based platform and recording in spreadsheet for Accountants to process payment.
* Banking, payment of bills and fees as directed by EA.
* Supporting our Accounts Team with various Accounts Payable & Receivable tasks including data entry of invoices/bills into XERO.
* Electronic file management of company documents and data.
* Admin administrative support to the Executive Assistant and various other teams as required.
* Assistance with the preparation of Staff induction packs and Client hand over packs.
* Receiving and documenting the delivery of Door keys, window keys and garage door remotes.
* Onboarding & Offboarding of Staff including workstation set up, welcome packs and office tours.
Requirements
* Minimum 1 year Reception, Admin Assistant or Customer Service Experience essential.
* Exceptional communication and interpersonal skills.
* A passion and focus for customer service.
* Ability to prioritise and multi-task.
* High attention to detail.
* Strong written and verbal communication skills.
Benefits
* Free onsite parking.
* Additional day of Birthday leave per annum.
* Networking and Professional Development opportunities.
* Monthly Team Lunches.
* Industry Memberships.
Come and join a rapidly growing & developing company that has a strong appreciation for good people, hard work and enjoy a role where no two days are the same.
If this sounds like you, please submit your application via Seek.
Due to an expected high applicant rate, only shortlisted applicants will be contacted.
Application Questions
* How many years' experience do you have as a Receptionist and Administration Assistant?
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* What's your expected annual base salary?
#J-18808-Ljbffr