Overview
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In this
Senior Consultant/Senior Manager - Merchant Pricing & Portfolio Performance
, you will join our Merchant Pricing and Portfolio Management Team that is doubling down on owning and winning together.
Responsibilities
Bring your customer obsession and product experience to this rewarding role
Drive end to end pricing strategy across customer segments
Contribute to strategic initiatives that deliver real impact
Each day, you'll go above and beyond to:
Assist in the development and execution of pricing strategies for Merchant Services across all NAB customer segments, that consider both Merchant Services profitability, Merchant Services product and partnership strategy and the overall NAB relationship value.
Support and manage analysis of competitive environment to identify opportunities for pricing optimization and differentiation while considering broader economic and regulatory requirements.
Manage the delivery of end-to-end pricing value chain ensuring processes and controls are robust and in line with NABs internal standards including pricing frameworks, pricing governance/compliance and pricing modelling.
Support, manage and contribute to strategic and BAU initiatives as required, including business case modelling and analysis.
Support and contribute to regulatory reporting
Support and manage broader business revenue reporting insights and forecasting.
Collaborate with domain, sales, operations, and finance teams to align pricing models, decisions, and changes with business objectives.
Qualifications
Experience in banking ideally in a pricing or product management function
Experience in managing pricing models and data models, understanding end to end process value chains that manage profitability across the customer lifecycle and risk
Proven track record of delivery with attention to detail
Problem solving
Stakeholder & communications across cross-functional groups
Understanding of regulatory, risk and compliance environment in banking/finance
Business financial understanding
Diversity and Inclusion
A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Recruitment and Application
For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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