Retirement Village and Aged Care Facility in the heart of Western Sydney.
Located in Penrith, we provide exceptional care in a warm and friendly environment.
Our community has been designed to complement the lifestyle and wellbeing of our residents.
We have an exciting opportunity for a passionate and motivated person to join our team.
Job Description
The Concierge plays a key role in our organisation. As the first point of contact for our residents and guests, you will ensure all enquiries are dealt with in a polite, friendly, and efficient manner. You will go above and beyond to greet and direct every guest and enquiry in a five-star manner.
This position involves a wide range of administrative tasks, including reception and assisting management with the operations of the Retirement Village. Projecting a positive image of the organisation is required at all times.
We are looking to fill two roles at The Royce. The successful candidates need to be willing to work outside business hours (evenings and weekends).
What we are looking for:
* Pleasant telephone manner
* Dedicated to providing exceptional customer service
* Strong administrative skills including word processing, data entry, filing, and photocopying
* Experience in the use of MS Office programs
* Experience in following and maintaining established office administrative systems
* Awareness and knowledge of confidentiality and privacy practices
* Cleared Criminal Record Check obtained within the last 12 months
* Someone who takes initiative and has a high level of accuracy and attention to detail
Desired Skills and Experience
Knowledge and experience:
* Minimum of 3 years' experience in a similar role (essential)
* Exceptional written and verbal communication skills
* Advanced computer literacy (Excel, Word, and PowerPoint)
* Understanding of accounting processes
* Skilled in prioritising and problem-solving
If you are looking to be part of a team with a great culture and friendly environment, email your application including your resume and cover letter. Only successful applicants will be contacted for an interview.
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