Join Our Team
We are seeking a skilled professional to work with our clients and provide them with exceptional customer service. As a Banking Consultant, you will be responsible for meeting the financial needs of our customers, identifying opportunities to grow their accounts, and delivering a seamless banking experience.
Key Responsibilities:
* Meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on financial solutions available, including digital.
* Complete customer transactions and engage in in-depth needs-based conversations to fulfill products as per your accreditation level.
* Act as a role model and peer coach to deliver the best possible customer experience.
What You'll Bring:
* Exceptional customer focus - retail experience is an advantage.
* Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
* Ability to multi-task and highly adaptable to change and ambiguity.
* Willingness to work in a collaborative team environment.
* Sound understanding of compliance.
* Excellent communication and interpersonal skills.
Why Join Us?
At our organization, you'll have the opportunity to do meaningful work that will shape a world where people and communities thrive. We're committed to building a workplace that reflects the diversity of the communities we serve.
With a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services, we're dedicated to supporting our employees' growth and well-being.