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This is an exciting opportunity to work with a dynamic, independent agency offering a professional and personalised real estate service.
We are seeking an eager-to-learn, full-time Property Management Administrator to join our Property Management Team. The role is a full-time position, Monday to Friday between 8am and 4pm.
Position Description
The role of a Property Management Administrator is to work alongside the Property Managers and Leasing Team to effectively manage the lifecycle of the tenancy while also adhering to the appropriate legislative and compliance requirements.
Daily tasks include application processing, reference checks, repair requests, completing property inspections once licensed, assistance with the lease renewal process, and issuing documentation such as RTA.
Property Management Administrators must have strong communication skills (written and verbal) as well as be focused on building excellent client relationships. The right person will have a passion for excellent customer service and engagement whilst working as part of an established team. Exceptional written and verbal communication skills are essential, including a high level of computer and tech literacy. Phone manner and etiquette are an absolute must.
It is important that the Property Management Administrator is knowledgeable of the required legislation and can add value to the landlord by providing property advice and ongoing support through professional relationships.
Primary Duties
* Process rental applications and ensure all documentation is complete and compliant.
* Conduct reference checks and assist with application approvals.
* Complete Entry and Exit Condition Reports and Routine Inspections.
* Finalize inspection reports and send to the landlord and tenant.
* Action maintenance as required from the reports.
* Provide reception cover where required.
* Assist with the lease renewal process, including preparation of CMAs, rent negotiation, and lease preparation.
Skillset:
* Positive and friendly customer service.
* Professional communication and presentation.
* Strong time management and prioritization skills.
* Ability to multitask in a high-pressure, fast-paced environment.
* High level of organization and attention to detail.
* Ability to work with a wide range of clients.
* Ability to work both in and out of the office on various tasks.
* Ability to work autonomously and as part of a team, demonstrating initiative and a proactive attitude, with a solutions-based, client-centric focus.
* Willingness to pursue professional and personal development as encouraged by management.
Education Requirements:
* Current QLD Real Estate Certificate registered with the OFT or willingness to obtain within 3 months of employment.
* Current driver's license.
We Offer:
* A flexible work environment with a supportive team culture.
* Ongoing training and support, including professional development.
* Modern, biophilic office with dedicated sales and property management areas, a contemporary kitchen, and conference space.
* Assistance in building your personal brand, including your professional profile.
LOCATIONS estate agents have a can-do, team attitude and high regard for their core values: consistency, communication, transparency, results, respect, and community. We are solutions-based and client-centric.
Please apply via the Seek portal, providing both your CV and a cover letter outlining your suitability for the role and your available start date.
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