Overview
Associate Market Manager (Melbourne) – Expedia Group
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why join us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to Team
Travel Partnerships and Advertising (TPA) helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. The Associate Market Manager role sits within the Market Management team in the TPA division of Expedia Group. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.
The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.
In This Role, You Will
- Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
- Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
- Secure seasonal deals and promotions to support partners alongside the brands’ merchandising and marketing efforts in line with key traveller corridors
- Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
- Unique market insights (partner reports, competitive data, key performance drivers)
- In-house revenue management tools (Rev+)
- Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
- Specialized brands (e.g. Private Label Solutions) potential opportunities
- Self-service tools (Expedia Partner Central)
- Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
- Guide and support Hotel Partners to deliver the best traveler experience
- Promote self-service
- Conduct regular self-learning to improve skills
- Travel for partner visits 0-20% of the time
Experiences And Qualifications
- 0-2 years of experience in account management, partner/client success, consultative sales, or related field
- Proficient in English
- Passionate about the travel industry
- Work independently and collaboratively with a diverse team
- Strong appetite for innovative technology, fast-changing business environment, and data-driven decision-making
- Prioritize and multi-task effectively to achieve critical targets and strategic objectives
- Continue to follow up when facing testing situations
- Present ideas and directives clearly and persuasively
- Demonstrate analytical skills with market trends, partner performance, and competitor analysis
- Proactively demonstrate the value of partnering with Expedia Group
- Growth mindset with openness to feedback
- Relationship builder; sustains partnerships through a collaborative style
- Strong drive for results and a proactive approach
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group’s family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST:
Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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