Overviewnbn is seeking to attract more Women and First Nations individuals to join our ACCOM award-winning Customer Field Technician Traineeship Program.
Our aim is to promote the right capability, increase cultural equality, and enhance the diversity of our operations teams, for the benefit of our workforce, customers, and communities.Our Field Service teams are nbn's professional, trusted, and essential customer-facing workforce.
They're the friendly faces, confident voices, and skilled hands working on our network and in communities every day.
Our Trainee Customer Field Technicians are an integral part of these teams, learning, developing, and building skills as they turn their passion into practice every day.
They contribute to something key and lasting - a network that spans our country, bringing unlimited possibilities to Australian homes and businesses.ResponsibilitiesWork in the field helping to connect customers to the internetBe employed on a permanent full-time basis with leave entitlementsWork towards a Cert III in Telecommunications Technology over the 12-month traineeshipBe supported by experts in the field to complete your traineeship, learning how to be a Customer Field TechnicianYou will be rewarded withAn award-winning traineeship program where you will get paid while you learnCompetitive Salary of $77,330 inclusive of SuperannuationWorking primarily in the field, learning on the job alongside our many expertsAchieving a nationally recognised qualification, paid for by nbnEmbarking on a versatile and valuable career steppingstoneAn nbn work vehicle and all the tools, clothing and safety equipment you needBeing part of an inclusive work culture that prioritises balance and wellbeing18 weeks of paid parental leaveAbout youTo get the most out of this traineeship, you'll likely have an inquisitive mind and an eagerness to learn, a positive attitude and a driver's license.
A passion for customer service and an appetite for working independently and at pace will set you up for even more success.
We'll support you with developing your skills and will provide the training and guidance you need on the job in a safe, supportive, and flexible environment while you get paid.Inspired to learn more?
nbn's free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians (CFT) do every day – from the comfort of your own home.
Please visit our Digital Work experience to get real life insights into the role.
This will form part of your application process and will be required to progress further.Life at nbnTo be part of nbn is to be part of something bigger.
We've created Australia's network—a network made for more.Our pioneering spirit drives us forward every day.
Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere.
It's not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
That\'s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars.
Please see our list of employee benefits and why we\'re recognised as a WORK180 Endorsed Employer for Women.We champion equal opportunities for all employees.
If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.Where to from here?
If you think this role might be for you, we want to hear from you.
Please express your interest by following the links, answering a few questions, and uploading your resume.
We do not require a cover letter or any selection criteria to be addressed.
One of our friendly Talent Acquisition consultants will call you for a chat to determine how we can keep in touch with you.TAKE YOUR NEXT STEP WITH nbnnbn believes in equal opportunities for all, and because of this we have a passion for attracting women and First Nations to field services technical roles.
We recognise that gender is not binary, and we welcome transgender and non-binary applicants as part of this expression of interest process.
We have an active nbn Pride network and trained LGBTQIA+ Allies across the business.The positions are therefore only open to First Nations people and to women.
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📌 Trainee Customer Field Technician I Darwin
🏢 Nbn
📍 Darwin