We are seeking a highly skilled and detail-oriented Operations Coordinator to join our team.
About the Role
* This is an exciting opportunity for someone who thrives in fast-paced environments and has excellent communication skills.
* You will be responsible for coordinating schedules, ensuring smooth operations, and delivering exceptional customer service.
Key Responsibilities
1. Deliver top-notch customer service via phone and email to residential clients.
2. Coordinate schedules for lift installations, maintenance, and repairs with precision.
3. Liaise between clients and technicians to ensure seamless operations.
4. Manage administrative tasks and deliver outstanding customer service.
About You
* You possess confident and professional communication skills, including written and verbal abilities.
* Proven expertise in rostering and scheduling is essential for this role.
* Superior organization and meticulous attention to detail are must-haves for success in this position.
* You remain composed under pressure and can think on your feet.
* Proactive problem-solving and forward planning are crucial for driving business results.
About Us
* We are a leading provider of mid to upmarket residential lifts, serving clients across Sydney, Melbourne, Brisbane, Perth, and Los Angeles.
* Our mission is to make a global impact in the industry by delivering exceptional products and services.