RLA Finance is a leading provider of innovative financial solutions in Townsville and the surrounding region. With a strong focus on customer service and a commitment to ethical practices, we have built a reputation for delivering exceptional outcomes for our clients.
Why Join Us?
We offer ongoing training and professional development opportunities, a supportive and inclusive company culture, and the opportunity to be part of a well-established and respected financial services provider.
About the role
We currently have an opportunity for a full-time Administration Support Officer to join the dynamic team in our Townsville office. In this pivotal in-office based role, you will provide crucial administrative and customer service support to our highly skilled team of finance brokers, ensuring a seamless experience for our valued clients.
Key Responsibilities:
* Assist finance brokers with client enquiries, supporting documentation and loan settlement tasks
* Maintain accurate and up-to-date client records and files
* Provide exceptional customer service and respond to client queries in a timely and professional manner
* Support the broader finance team with administrative tasks and special projects as required
About You
To be successful in this role, you will have:
* A strong work ethic and previous experience in an administration or clerical role
* Full Australian working rights or be a permanent resident
* Strong organisational and time management skills with the ability to prioritise and multitask
* Excellent written and verbal communication skills with a friendly and professional demeanor
* Demonstrated attention to detail and commitment to accuracy
* A current Police Check - or complete one pre-start date
* Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new financial software systems quickly
* A team player with a positive and collaborative attitude
How to Apply
If you feel that this role is the next step for you, please apply via SEEK today. Attach a brief cover letter along with your up to date resume outlining your recent experience.
Note: Applications close 5pm Wednesday 29th October 2025.
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