· Part Time Position · Guaranteed base earnings + fantastic commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Loganholme Electrical Team is seeking a passionate, customer service focused Customer Service / Operations Assistant to join them in delivering Great Service, Always to their customers.
In this role you will: Actively manage Harvey Norman customer repairs servicing Liaise with our service agents suppliers and keeping the service database up-to-date Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting Run weekly reports for repairs/service jobs as required by the Proprietor Advise customers of arrival of stock and organise delivery as requested by the Proprietor What we require: Experience in (or ability to work in) a customer focused, successful retail business Experience working in a high volume administration role plus sales Capacity to juggle multiple tasks with a flexible, 'can-do' attitude Customer service champion with very strong communication and interpersonal skills Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills Friendly, outgoing, approachable and work well as a team member Going above and beyond to provide exceptional customer focused problem solving Flexibility across retail trading hours, availability to work Saturdays is preferred What we offer: Generous staff discounts and excellent commission structure Harvey Norman is a strong advocate of career progression with a wide support network for professional development An environment where good performance is recognised and rewarded A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.