Customer Service Representative Role
This position involves serving as a front-line representative, interacting with customers in a friendly and professional manner. The customer service representative will be responsible for delivering exceptional service through phone interactions, addressing email inquiries, processing transactions, resolving issues promptly and effectively.
* Manage cash handling operations accurately and efficiently.
* Provide product information to assist customers with questions or concerns regarding products or services offered by the company.
* Maintain accurate records of sales transactions, including managing stock levels and reconciling inventory discrepancies within SAP software.