Senior Administration Officer - Allied Health Apply now Job no: 502898Work type: PermanentLocation: South BrisbaneCategories: AdministrationAbout the roleThe Mater Hospital Administration team has an opportunity available for an experienced Senior Administration Officer to join their team working in wider Allied Health Administration team. This is a permanent part time role 32 hours per week.This position is a Senior Administration Officer within Allied Health and your role will involve but not be limited to:Providing Exceptional Customer Service to patients and clientsBooking and managing outpatient appointments in TAHDIS (Team Allied Health Data Information System)Register and update patient details in iPMInvoice/receipt patients in Totalcare and using HICAPS. (Including workcover, NDIS and DVA patients)Appointment and telehealth appointment coordinationPhone and email queriesDatabase managementFollowing up outstanding patient accountsManage phone calls from patients and clinical staff taking a variety of enquiriesStock ordering in D365 and WINCMaintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures. Maintaining accurate, current and accessible filesContinually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of management.Provide administrative assistance to other senior staff and others as requestedExercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not definedAbout youTo be successful in this role, you will demonstrate:Previous Totalcare/billing experience (highly desirable)Previous experience in using HICAPS (desirable)Ability to work autonomously or as part of a teamHigh level of customer service, verbal and written communication skillsAbility to multitask, organise and prioritise work effectively within a busy, fast-paced, demanding environmentHighly developed time management and organisational skillsStrong computer skills including competence in Administration systems (and the ability to quickly learn new systems)Ability to use programs such as Outlook, Word and ExcelApplications close on Sunday 27th April 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.Advertised: 14 Apr 2025 E. Australia Standard TimeApplications close: 27 Apr 2025 E. Australia Standard Time