About us
We are a busy medical and cosmetic dermatology and laser practice in Northbridge. With an excellent reputation in the industry, our doctors are regarded as leaders in their field.
We are seeking an experienced medical receptionist and administration team member to join our team and provide exceptional service to both patients and doctors.
You will be part of a supportive team of around 50 staff, including dermatologists, nurses, cosmetic clinicians and administrators. The role is dynamic and time-critical, requiring strong organisational skills and a genuine passion for helping people.
This is a full-time position offering excellent career progression opportunities for the right candidate.
Qualifications & experience
* Genuine passion for delivering outstanding patient care
* Warm, professional, and approachable manner
* Positive team player with excellent communication skills
* Strong organisational skills with the ability to prioritise and multitask
* Comfortable working in a high-pressure, fast-paced environment
* Previous experience in a medical or specialist practice (preferred)
* Confident with technology and practice management software
* Knowledge of Medicare item numbers, rules, and invoicing
* Experience managing specialist diaries and complex bookings
Tasks & responsibilities
* Manage reception and phone duties including patient enquiries, invoicing, quotes, and appointment bookings
* Proficiently handle both medical and laser bookings
* Coordinate and manage diaries for multiple dermatologists
* Deliver a consistently high level of service to patients and doctors
Benefits
* Work in a modern, purpose-built clinic with state-of-the-art technology
* Gain exposure to both medical and cosmetic dermatology procedures
* Supportive, diverse, and collaborative team environment
* Above-award salary with ongoing staff training and development opportunities