Join to apply for the Contract Receptionist Position role at AmTrust Financial Services, Inc.
Overview
AmTrust Financial Services is searching for an energetic and motivated person to join our team and support mail services, functions, and operations at the Cleveland, Ohio location.
Qualified candidates will have experience in a fast-paced working environment, are extremely reliable, and very punctual.
This position requires constant engagement with staff and service providers; a friendly personality and strong verbal communication skills are essential.
Responsibilities
* Mailroom coverage
* Sort and log incoming mail
* Deliver inter-office correspondence and packages from one department or individual to another within an office
* Maintain shipping and mailing supply inventory and fulfillment
* Pick up outgoing mail from departments and prepare packages for shipment
* Determine the best method of box selection, labeling, and shipment of packages
* Make arrangements with carriers
* Achieve productivity and meet pick-up and delivery times and expectations
* Assist with office and facilities services needs
* Other projects or duties as assigned
Skills & Qualifications
1. Follow procedures based on Mailroom Procedures Manual
2. Strong communication, organizational, and customer service skills
3. Detail-oriented
4. Ability to multi-task
5. Ability to stand and carry packages for long periods of time
6. Time management
7. Ability to work independently
8. Ability to prioritize
9. Ability to use basic office equipment
10. Perform finishing work on documents to be mailed: metering, folding, and inserting
11. Perform fulfillment functions: assembly, packaging, shipping, and tracking of materials
12. May be required to operate electronic and hand pallet jacks, which requires forklift training and certification
13. Trace and resolve mail problems with USPS, presort vendors, and express and local delivery services
14. Identify and engage appropriate resources for problem resolution and initiate process improvement when applicable
* High school diploma or equivalent
* Able to lift and move up to 50 pounds
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Teamwork
This job description provides a general overview of the job requirements and does not list all activities, duties, or responsibilities. AmTrust reserves the right to revise this description at any time.
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