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Breast screen - administration officer level 3

Sunshine Coast
Nsw Government
Administration Employee
Posted: 22 May
Offer description

Employment Type: Permanent Full Time/Part Time/Casual
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 per hour plus superannuation
Hours Per Week: Up to 38
Requisition ID: REQ658220
Location: Illawarra
Application Close: Sunday, 24 May 2026
Applicants are required to work at our Illawarra sites in Wollongong and Shellharbour.
Where you'll be working
BreastScreen NSW is a vital part of the Cancer Institute NSW, delivering high-quality breast cancer screening and early detection services across New South Wales. As part of a nationally accredited program, BreastScreen NSW is dedicated to reducing the impact of breast cancer through accessible, free, and comprehensive mammography services for women. BreastScreen SESI provides approximately 62,000 free screening mammograms annually for the early detection of breast cancer. Committed to excellence and inclusivity, BreastScreen NSW operates a state-wide network of clinics and mobile screening units to ensure that women, including those in rural and remote communities, can access life-saving screenings. Our team is passionate about providing a welcoming and supportive environment, empowering women to prioritise their health. Join BreastScreen NSW, to contribute to a program that makes a real difference saving lives and improve health outcomes for women across the state.
The Role
The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
The BreastScreen NSW South Eastern Sydney and Illawarra (SESI) Screening and Assessment Service is one of the nine Screening and Assessment Services (SASs) coordinated by BreastScreen NSW. This service is offered to women 40 years and over with promotion aimed towards those in the 50-74 year age-group with the aim of reducing breast cancer mortality.
The role of Administration Officer is to provide an efficient and pleasant information service to clients via telephone and personal contact. The Administration Officer role has two components, firstly working within the BreastScreen SESI call centre and secondly, working on reception at one of the BreastScreen SESI sites. The allocation of these duties will be conducted by the Administration Officer's manager and will likely vary from week to week as the demands of the service require. Therefore, the Administration Officer will be required to attend various BreastScreen SESI sites as per the roster allocation.
The position is highly client-focus orientated and will work with managers within BreastScreen SESI team to meet the expectation of the clients who wish to attend or are attending one of the BreastScreen SESI sites. Call centre tasks include answering client enquiries, contacting clients to invite them to attend BreastScreen and conducting the appropriate data entry/record management associated with these processes. Reception duties include greeting the client and processing paper-work in an efficient and professional manner. The Administration Officer is also responsible for creating a welcoming and client-focused environment, managing the presentation of the site and liaising with the radiographers working at the sites to facilitate a coordinated workflow.
Benefits:

* Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
* Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
* Discounted gym memberships with a Fitness Passport
* Employee Assistance Program (EAP) for employees and family members.
* Discounted Private Health Insurance.

Are you ready to join us?

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

* Tell us about a time when you had to juggle multiple deadlines and responsibilities. How did you prioritise your workload, and can you give an example of when you showed initiative to improve a process or outcome?
* Can you provide an example of how you have used Microsoft Office applications (e.g. Outlook, Word, Excel) to support your work, particularly in tasks requiring high accuracy? How did you ensure clear communication with both internal and external stakeholders?
* Ability to travel to other BreastScreen sites as required to ensure workforce flexibility.

Need more information?
1) Click here for the Position Description and SESLHD Expected Standards
2) Find out more about applying for this position
For role related queries or questions contact Faith Shearer on
Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.
Reasonable Adjustments
NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email and let us know.
Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.
Information for applicants:
* An eligibility list may be created for future vacancies
* Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
* If you have relevant qualifications or experience, please include any supporting documents with your application.
* Applicants will be assessed against the essential requirements and selection criteria contained within the position description
* Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
* SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support () and for additional information please visit our Stepping Up Website

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