Applications close Monday 25 May 2026
Join Regis – Where Care Meets Career
With 84 locations and 12,000 employees nationwide, Regis is one of Australia's leading aged care providers — supporting older Australians to live with dignity, choice and independence while offering meaningful career pathways for our people.
About The Role
Reporting to the Chief Operating Officer, the General Manager Business Optimisation is a critical enterprise leadership role responsible for shaping how Regis delivers care and services at scale. You will define the Operations strategy, establish a clear and prioritised roadmap, and embed the governance, cadence and execution discipline required to deliver measurable outcomes.
You Will
* Define and lead an integrated Operations strategy aligned to Regis' future model of care
* Translate strategy into execution through clear prioritisation, governance and benefits realisation
* Drive ancillary revenue growth, hospitality optimisation and admissions performance
* Lead enterprise‐wide transformation and optimisation initiatives across financial, customer, clinical, people and safety outcomes
* Establish reporting, insights and governance frameworks to enable pace, visibility and accountability
* Support the successful integration of new acquisitions and optimise operational delivery of new developments
* Partner closely with the COO, GGM's and Corporate functions to remove barriers and enable delivery
* Champion customer experience, including NPS and service innovation, as a core driver of performance
What You'll Bring
* Proven experience shaping strategy and delivering execution in complex, multi‐site environments
* Strong commercial and strategic acumen, with a track record of driving measurable outcomes
* Experience leading transformation, optimisation or enterprise programmes with governance and benefits realisation disciplines
* Capability across customer experience, service models, hospitality and ancillary revenue
* Exceptional stakeholder engagement and influencing capability at Executive level
* Strong analytical capability with the ability to translate insights into action
* Tertiary qualification in business, management or a related discipline
Why You'll Love Working With Us
* Hybrid working arrangements that support balance and flexibility
* Competitive executive salary package
* Career development through training and study support
* 12 weeks paid parental leave
* Recognition programs celebrating your impact
* Flare Benefits – discounts across 500+ brands, plus savings on groceries, gyms, travel and more
Why Our People Love Regis
We care — for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award‐winning Circle of Care initiative ensures your safety, wellbeing and support every day — physically, emotionally and professionally.
At Regis, real impact starts with you. Apply now and help shape the future of aged care.
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