We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
If you are passionate about creating exceptional experiences for both your guests and staff, join our Airlie Beach team as the General Manager today!
How You’ll Shine
This is a hands-on position ideal for a hospitality professional who has proven operational knowledge and experience, as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership would be highly regarded but not essential.
The General Manager is responsible for the daily operational success of the resort and interacts with Club Wyndham Owners, guests, apartment owners, all resort departments, vendors, the community, and the corporate office.
How You’ll Be Rewarded
Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:
* Professional development funding
* Discounted hotel stays across Australia, Fiji, New Zealand
* Subsidised private health cover*
* Birthday Leave
What You’ll Bring
To be successful in this role, you will be:
* A Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
* Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
* Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, food and beverage as well as revenue and yield management.
* Ability to build strong relationships with key internal and external stakeholders including Body Corporate
* Proven experience in driving and achieving top line revenue and bottom line results
* Eye for detail and an analytical mind
* Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
* Experience in the Sales and Marketing of accommodation
* Strong Revenue Management skills
* Effective leadership, organisational and interpersonal communication skills
* An open door policy with the ability to train, coach, counsel and develop employees
* Ability to hold Resident Letting Agent licence
Where You’ll Begin Your Journey
Club Wyndham Airlie Beach is the gateway to the Whitsundays, offering spacious and luxurious accommodation options befitting of the region, with wide balconies providing sea breezes throughout the rooms, and views of the Whitsunday passage from nearly every room.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and location of the position for which you are applying.
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