Business Development Director
Req. # 22469
Job Family MK - Marketing
Location US-MA-Milford
Overview
Waters Service is #1 in customer satisfaction in our industry. To continue to be the market leader, we must adapt to our customers' changing business environment. This means evolving our business model by developing more sophisticated ways to partner with customers. We're seeking an experienced Business Development Director to drive growth through customized enterprise solutions for our most valuable accounts. This is a strategic role created in response to market demand and early success with tailored service approaches.
You'll lead the development of customized enterprise solutions that aggregate spend across clients' entire install base, delivering greater value while strengthening our competitive position.
Responsibilities
* Analyze clients' complete install base, historical spend patterns, and engagement metrics to identify opportunities for enterprise-level solutions
* Develop tailored service plans that align with each key account's unique needs while maintaining profitability
* Collaborate with finance, regions, and service delivery teams to ensure proposed solutions are executable and profitable
* Monitor, develop and maintain analysis of competitive landscape and anticipate market responses to our evolving enterprise approach
* Build financial models that clearly demonstrate value to clients while protecting our margins
* Partner with account teams to present and implement customized solutions
* Establish metrics and tracking systems to measure the success of enterprise solutions
Qualifications
* Bachelor's in business administration, business or data analytics, or finance. MBA preferred (or foreign degree equivalent) with 8-10 years of relevant experience.
* Strong business acumen and strategic mindset
* Data analytics skills - PowerBI, Tableau
* Established experience in customer relationship management and business development
* Clear understanding of business needs and challenges
* Ability to collaborate, coordinate, and motivate teams
* Strong influencing capabilities
Company Description
Waters Corporation (NYSE: WAT) is the world's leading specialty measurement company, pioneering innovations in chromatography, mass spectrometry, and thermal analysis for over 60 years. With approximately 8,000 employees worldwide, Waters operates in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our focus is on creating business advantages for laboratory-dependent organizations to advance healthcare, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock their potential. Our global team is driven by purpose, striving to learn and improve every day. We are problem solvers and innovators committed to transforming human health and well-being. Diversity and inclusion are fundamental to our values. We are an equal opportunity employer committed to creating an inclusive environment for all employees.
Key Words
Business Development, Relationship Management, Financial Modeling
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