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Customer service/picture framing

Maitland
Frame Today
Customer Services agent
Posted: 26 February
Offer description

Then a career at FRAME TODAY is for you

Frame Today is Australia's largest retail framing company, with 14 stores and more on the way. As a proud family-owned business, we're dedicated to delivering outstanding customer service and excellence in every frame we create. Our reputation is built on quality craftsmanship and genuine care for our customers – and it's our passionate team that makes it all possible

Working alongside experienced and passionate framers you will enhance your skills in design and handcrafted picture frames for a variety of different artworks, canvases, jerseys, memorabilia, mirrors and more.

ABOUT YOU

* Creative, enjoys working with your hands
* Excels in customer service, can effectively engage with customers on a personal level
* Has a warm and friendly disposition
* Enjoys working in a team environment
* Can work independently
* Reliable team player who will go above and beyond for not only your client but for your team
* Ability and desire to work and excel in a fast-paced environment
* Excellent multitasking and time management skills
* Well organised, with a high attention to detail and ability to prioritise

ABOUT THE ROLE

* Will report directly to Store Manager
* Induction training to ensure your success within this role
* Greet and engage with customers
* Carry out framing design consultations with clients, walking them through all options and assisting in decision making
* Cutting, joining and finishing of picture frames with the use of the latest framing machinery and equipment

RESPONSIBILITES

* Effectively engage and connect with customers
* Communicate and work with customers during design consultations to ensure customers framing expectations are successfully met and exceeded every time
* Efficiently manage time to ensure all work is completed within the timeframe allocated
* Work closely with others within a friendly team environment
* Late Thursdays and weekend work is not negotiable

BENEFITS

* All training provided
* Cert III in Picture Framing offered to all employees
* Attractive monthly sales bonus scheme
* Work in a friendly supportive team environment

If you are confident, friendly, and are looking for a creative work environment, then send us your resume, we would love to hear from you

(Late Thursdays and Weekend work is a criteria and is not negotiable)

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