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Customer service expert

Townsville
beBeeCommunity
Customer Services agent
Posted: 6 October
Offer description

We strive to make a real difference in the health and wellbeing of Australians.


About Our Community Team:

We aim to bring Medibank products and services closer to our customers through local community engagement. Our cross-functional teams are based geographically, which enhances connection and trust with our customers.

By delivering a tailored experience, we want to support our customers' health and wellbeing. You play a key role in bringing our products and services to your local community.


About this Role:

This full-time opportunity includes a flexible rotating roster working between 8am to 8pm Monday to Friday, with some Saturday work. As a Local Community Consultant, you will provide great service to the local community and grow your customer base.


About You:

You are a multitasking professional who can apply your knowledge across various channels, including virtual messaging, face-to-face conversations, and phone-based systems.

* Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community - depending on business requirements.
* Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within our organization.
* Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We believe in everyone's potential and strive to make our organization inclusive for all. We encourage applications from diverse candidates, including those from underrepresented groups.

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