About the role – Full-time, 12-month fixed term contract
Be part of our transformation journey and join us as a Test Analyst and help shape the digital banking experience that powers our members every day.
We're on an exciting journey to bring together our products, services, and technology under one brand. As part of this transformation, our Test Analysts play a key role in delivering a seamless digital ecosystem that enhances the experience of our members and supports our vision to be a technology-enabled bank.
In this role, you'll help ensure the integrity and reliability of our payments systems - the heartbeat of our banking operations. Working closely with the Test Manager, you'll design and execute manual and functional tests within the Software Testing Life Cycle (STLC), define test scopes and data for projects related to Visa and Mastercard payments, and help identify opportunities for automation and process improvement.
This is a dynamic and fast-paced position where your technical expertise, attention to detail, and collaborative mindset will make a real difference in how our members experience banking every day.
Key responsibilities include:
* Design, prepare, and execute manual and automated test cases across Visa, Mastercard, and EFTPOS payment systems.
* Conduct end-to-end, integration, and user acceptance testing for card payments and digital banking platforms.
* Validate transaction processing, card issuance, and lifecycle activities in line with business and compliance requirements.
* Collaborate with developers and business teams to ensure test coverage, quality, and traceability of requirements.
* Identify and document defects, manage resolution, and maintain comprehensive test documentation.
* Support automation initiatives by identifying test cases suitable for regression and continuous testing.
* Ensure adherence to PCI DSS, APRA, and other regulatory standards within the payments environment.
* Contribute to continuous improvement of testing frameworks, tools, and processes in an Agile delivery model.
About you
You will succeed in this role if you have:
* At least three years of hands-on experience in software testing, with a strong focus on payments systems or cards, wallet transactions, or customer servicing platforms.
* Experience in PCI DSS compliance or handling PCI data.
* Experience in Service Virtualization tools.
* Mandatory prior experience with OSKO, NPP payments, and CUSCAL systems, and have a strong grasp of real-time payment processing.
* A structured, methodical approach to testing and take pride in delivering high-quality outcomes.
* Your core expertise lies in manual and functional testing, any exposure to test automation will be highly regarded.
Location
Whilst our primary office locations are in Adelaide and Brisbane, we are pleased to be able to consider applications from employees within Australia for this role. We also encourage you to put thought into how the work may be undertaken given your location and what support you may require.
Why you'll love working with us:
People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You'll have access to financial and lifestyle benefits to support your success and individuality:
* Flexibility and hybrid working arrangements.
* Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
* Advance your career with training, study support, and project opportunities.
* Competitive leave benefits that empower employees to take time for themselves and loved ones.
* Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
* Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
* Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.
With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by
COB Thursday, 5^th February, 2026.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.