Nurse Manager, Ambulatory (Needs to Relocate) JOB SUMMARY This position is responsible for the nursing practice and quality of care in an operating unit/department, ensuring superior clinical outcomes, while creating an environment of compassionate, patient-centered care of the highest quality.
POSITION DIMENSIONS Reports directly to: Nursing Director
ROLE INTERACTS DIRECTLY WITH Various patient care areas
FREQUENCY As needed
TYPE OF INTERACTION Patient care
KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION Develop and implement plan of care, supervise Staff Nurses, Practical Nurses, Health Unit Coordinators and collaborate with other health care professionals.
PRIMARY JOB DUTIES AND RESPONSIBILITIES PATIENT CARE
Completes timely patient admission and ongoing assessments, plans and updates plan of care based on individual patient needs
Provides direct care and evaluates outcomes, incorporating principles of family centered care
Monitors and documents patients’ condition and effectiveness of care and interventions
Assesses educational needs of patients and significant others considering cultural needs and other special concerns
Provides teaching and educational material to the patient and/or significant as appropriate
Validates and documents patient and family understand of teaching
Administers prescribed medications in accordance with approved policies and protocols, utilizing barcode scanning
Carries out prescribed treatments in accordance with approved policies, protocols and educational material procedures
LEADERSHIP
Promotes a culture of shared accountability throughout organization
Ensure that nursing and clinical practice is in accordance with the mission and strategic plan
Incorporates principles of Transformational and Serving Leadership
KNOWLEDGE OF HEALTH CARE ENVIRONMENT
Facilitates continuous readiness for local and international licensing and accreditation bodies surveys
Supports caregiver engagement through application of Shared Governance principles
Identifies opportunities to integrate Emirati Nationals into roles at CCAD
COMMUNICATION / RELATIONSHIP BUILDING
Appreciates strengths of cultural diversity as contributors to the success of the organization
Develops and maintains collaborative relationships throughout and external to, CCAD
Work with individuals of other professions to maintain a climate of mutual respect and shared values
Communicate with patients, families, communities, and other health professionals in a responsive and responsible manner that supports a team approach to maintaining health and treatment of disease
Communicates with patients, families, visitors and vendors in a courteous, helpful manner, endeavoring to resolve issues at the unit/department level
Communicates patient clinical information clearly and accurately, documenting pertinent information in medical record and ensuring complete documentation of patient care
Engages patient and family in hand-off of clinical information and planning daily plan of care as appropriate
BUSINESS SKILLS
Evaluates, develops and coordinates implementation and revision of core standards of care, policies and SOPs
Assumes a leadership role for operating models, supply, equipment and process standardization
Analyzes aggregate data to identify trends and opportunities for improvement
Identifies risks and strategies for their mitigation
CLINICAL / PROFESSIONAL KNOWLEDGE
Use the knowledge of one’s own role and the roles of other professions to appropriately assess and address the health care needs of the patients and populations served
Demonstrates commitment to providing evidence based practice care by: adhering to protocols for the care of patient populations in which assigned, reporting needed changes in practice supported by evidence, and participating in evaluating patient outcomes utilizing evidence
Delegates appropriate components of the nursing care plan to other members of the nursing team
Maintains confidentiality regarding patient and family information by promoting professional interdisciplinary communication
Respects Patient Rights and demonstrates behaviors of a Patients’ First Philosophy
Incorporates the CCAD Professional Practice model and patient safety principles into clinical practice
Reports errors and near-misses
Responsible for completing charge capture education and in-service training for their Institute within CCAD. When charges are not captured automatically the nurse will complete within Epic in real time, Perioperative Services within 24 business hours
PROFESSIONALISM
Leads the caregiver team in the delivery of patient care collaborating with other disciplines to facilitate achievement of planned and expected outcomes
Apply relationship-building values and the principles of team dynamics to perform effectively in different team roles to plan and deliver patient/population-centered care that is safe, timely, efficient, effective, and equitable
Maintains confidentiality with patients and families and adheres to Mubadala Code of Conduct
Demonstrates active participation in resource stewardship
Provides feedback on strategies to decrease costs, adherence to safe staffing models, and use of high-cost resources
PRACTICE-BASED LEARNING AND PERSONAL DEVELOPMENT
Accountable for establishing, maintaining and evaluating one’s own lifelong learning needs
Committed to the development of fellow caregivers, Emirati nationals, and one’s profession
SYSTEM-BASED PRACTICE AND SYSTEM IMPROVEMENT
Participates in safety education programs and cause analysis as required
Reports needed changes in practice supported by evidence
Participating in research or quality improvement initiatives
QUALIFICATION & EXPERIENCE REQUIREMENTS ESSENTIAL
PREFERRED
Education
Bachelor’s degree in Nursing or equivalent qualification is required
Minimum three (3) year curriculum in Nursing from an accredited program is required
Associate Degree Nurses from North America with evidence of passing the National exam is required (USA: NCLEX – RN & Canada: Licensing Exam)
Master’s degree in Nursing, Healthcare Management or Healthcare Administration is preferred
American Nurses Credentialing Center (ANCC) board certification or equivalent postgraduate qualification in specialty area is preferred
Experience
Minimum of six (6) years post-graduate Registered Nurse experience in an acute care setting is required
Minimum of two (2) years in a senior charge nurse position, or not less than three (3) years in a charge nurse position in acute care environment is required
International accreditation experience is preferred
Certification and Licensure
Valid and current national license is required
BLS is required from AHA or an equivalent organization, or must be obtained within 3 months of employment
ACLS, PALS relevant to area of specialty is required, from AHA or an equivalent organization; or must obtain within 6 months of employment
Professional Membership
N/A
Job Specific Skills and Abilities
Positive written references, which must identify specific responsibilities as a clinical resource nurse, are required
Demonstrated skills in leadership, critical thinking, coaching, counseling, problem-solving, decision-making and conflict resolution
Ability to analyze, prioritize and problem solve
Ability to positively represent the practice of professional nursing externally
Solid interpersonal skills; ability to interface effectively with divergent groups (i.e. patients, families, professional colleagues, physicians, etc.)
Knowledge of medical terminology, office procedures, protocols, organization and filing systems and a variety of PC and/or word processing systems preferred
Strong oral and written communication skills
Proficiency with Microsoft Office suite
Ability to effectively manage multiple responsibilities simultaneously
Fluency in written and spoken English
Experience with electronic medical record is strongly preferred
Ability to speak and write in Arabic is preferred
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