Operational Support Role
This full-time position offers exciting opportunities for growth and the chance to play a vital role in shaping operational excellence across various locations.
* Provide administrative, project, and IT support across multiple sites.
* Set up and manage online travel agency platforms and reservation systems (RMS preferred).
* Coordinate and deliver daily, weekly, and monthly performance reporting.
* Step in as Relief Manager or Assistant Manager as needed.
* Ensure regulatory compliance across all sites.
* Assist with budgeting, cost control, and procurement processes.
* Provide training and upskilling support to on-site staff.
* Liaise with vendors, contractors, and government bodies.
* Contribute to sales & marketing strategies, pricing, and rate planning.
Required Skills & Experience:
* 5+ years in hospitality operations, ideally multi-site.
* Strong admin and reporting experience (Excel proficiency essential).
* Experience with RMS or similar property management systems.
* Knowledge of OTA setup and channel management.
* Strong sales, marketing, and reservations background.
* A valid Police Check (mandatory – obtain yourself).
* Bachelor's in Business, Hotel Management, or Finance (required).