About Us
Proudly part of the DuluxGroup,Lincoln Sentryis a market leading supplierof specialty hardware and components for the building, renovation, and manufacturing industries.With anational footprint and a diverse product portfolio-from cabinetry and furniture fittings to glazing and architectural hardware-we're the trusted partner for trades and businesses across residential and commercial projects.
Joining Lincoln Sentry means being part of a team thatvalues collaboration, customer focus, and continuous improvement.Our people enjoy industry-leading development programs,wellbeinginitiatives, and benefits designed to support both career and lifestyle. If you'repassionate about shaping spaces and want to work with a company that empowers youto make an impact, Lincoln Sentry is the place to build your future.
About the role
In this role, you will offer exemplary, market leading service and be passionate about understanding your customers and their challenges, with solutions at hand. As an expert in your customers' purchasing habits you will thoughtfully advise them on how Lincoln Sentry can meet their current requirements and also anticipate their future needs.
Success in this role will be building solid and profitable relationships with your customer base and becoming their trusted advisor, as you assist them by servicing sales over the phone or help them with purchasing through our online service.
What You'll Be Doing
* Manage your call cycle and contact existing customers to promote and sell our architecture and cabinet hardware products
* Meet and exceed sales targets and performance metrics
* Provide detailed product information and demonstrations to customers
* Handle customer inquiries and resolve any issues or concerns in a timely manner
* Maintain accurate records of customer interactions and sales activities in the CRM system
* Collaborate with the sales team to develop and implement effective sales
Our Benefits
* Up to$1,000netannuallyto cover private health extras gap costs
* Exclusive discountson DuluxGroup products and partner offers
* Stay active anytime, anywhere through our partnership withFitness Passport
* 20 weeks paid parental leave(primary carers) and2 weeks partner leavefrom day one
* Market leadinglearning, development and careerpathways
* Access to ourWellbeing Huband fullEAP support
* Recognition programsthat celebrate your impact
What We're Looking for
* Proven experience in sales and/or account management
* Excellent communication and interpersonal skills
* Strong persuasive and negotiation abilities
* Proficient in using CRM software and other sales tools
* Resilient with the ability to handle objections
Although not essential, it would be great if you have...
* Previous experience working in the architecture or hardware trade industry
Why Join Us?
Progressing your career with the DuluxGroup means being part of a network ofover8000 employees globallywho believe in our purposeto'Imagine a Better Place'
With origins dating back to 1918, weare a leading marketer and manufacturerof iconic brands such asDulux,Selleys, Cabots, Yatesand B&Dto name a few.
By joining us, you will be a part of along termstrategy to deliver profitable growth throughbrand leadership, innovation and customer intimacy. We are committed to internal mobility andgrowth whilefostering an inclusive culture with flexible work options.
If this sounds like an environment you would like to be a part of,please apply online!
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