Bistro Supervisor – Casual/Part-Time (with opportunity for extra hours in other departments)
The Alex Surf Club is one of the largest Surf Clubs in Australia. As a true Community Club, we pride ourselves on carrying that reputation proudly into the future.
We're passionate about providing our Members and Guests with a memorable experience every time they visit.
Our Supporters Club features a 300-seat bistro, main bar, bluff bar, and beachside kiosk. Recently, our kiosk has expanded to include a dine-in café. We also host events for groups ranging from 20 to 250+ people, offer TAB facilities, a gaming lounge, and live music four nights a week. Our dining service is available all day, every day.
As our venue continues to expand and thrive as a leading beachside destination, we're looking for an enthusiastic Bistro Supervisor to join our dedicated team. This is a casual/part-time position with the potential for additional hours in other areas of the Club.
Key Responsibilities:
* Oversee daily bistro operations, including opening and closing procedures.
* Supervise and support front-of-house staff to ensure smooth service.
* Deliver excellent customer service and maintain high standards of presentation.
* Assist with training and mentoring team members.
* Assist with staff rosters and help coordinate shift coverage as needed
* Assist customers with complaints and provide effective solutions on the spot
* Ensure compliance with food safety and responsible service of alcohol requirements.
About You:
* Previous supervisory or leadership experience in hospitality or a bistro/restaurant environment.
* Strong people and communication skills, with the ability to motivate and support a team.
* A passion for providing outstanding customer service.
* Flexible availability, including nights, weekends, and public holidays.
* Current Responsible Service of Alcohol (RSA) certificate.
Why Join Us:
We're proud of our friendly and professional team at the Alex Surf Club. When you join us, you'll enjoy:
* A supportive and welcoming work environment.
* Opportunities for additional hours across other areas of the Club.
* The chance to develop your skills and grow within the organisation.
If this sounds like the opportunity for you, please send your CV and a short cover letter outlining your experience and why you'd like to join our team to