Job Title: Store Manager – Wicked Ice Cream
Location: Port Douglas, QLD
Employment Type: Full-Time
Salary $76,515 Plus 12% superannuation
About Us
Wicked Ice Cream is a vibrant and popular ice cream shop located in beautiful Port Douglas, dedicated to serving high-quality products with excellent customer service. We are looking for a motivated and experienced Store Manager to lead our team and oversee daily operations.
Key Responsibilities
* Manage the day-to-day operations of the store, ensuring smooth service and customer satisfaction.
* Supervise, train, and support staff members to maintain high performance and team morale.
* Oversee inventory management, stock control, and supplier relationships.
* Ensure compliance with food safety, hygiene, and workplace health and safety standards.
* Monitor financial performance, including sales targets, budgets, and cost control.
* Handle customer inquiries and resolve complaints effectively.
* Contribute to marketing and promotional activities to enhance brand presence.
Requirements
* Previous experience as a Store Manager or in a similar supervisory role within retail, hospitality, or food service.
* Strong leadership, communication, and organisational skills.
* Ability to manage staff rosters and performance effectively.
* Knowledge of food safety and hygiene practices.
* A proactive, hands-on approach and ability to work in a fast-paced environment.
* Flexibility to work weekends, evenings, and public holidays as required.
What We Offer
* Competitive salary package.
* Opportunity to work in a fun, dynamic environment in one of Australia's most sought-after tourist destinations.
* Career growth opportunities within the company.
Job Type: Full-time
Pay: $76,500.00 – $77,635.83 per year
Work Authorisation:
* Australia (Preferred)
Work Location: In person