About Hilton Hotels
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because at DoubleTree at Hilton where the little things mean everything.
What will I be doing?
In your new role as Human Resources Officer, you will be responsible for the overall function of the Human Resources department, and will act as a point of contact and support for hotel team members of all levels, in areas such as Learning and Development, Recruitment, Workplace Health and Safety (WHS), Worker's Compensation, Disciplinary Procedures, Immigration and any other activities as directed by the Human Resources Director. You will also have extensive involvement in Employee Relations and Industrial Relations activities, specifically; you will be responsible for performing the following tasks to the highest standards:
* Support and advise Managers on proper policies and procedures
* Liaise with the Area Director of Human Resources - Queensland on key HR matters
* Manage succession planning with senior managers during the bi-annual appraisal process
* Manage employee relations issues in the hotel in a confidential manner, including disciplinary, grievances, and capability
* Ensure absence monitoring is in line with company guidelines
* Maintain online personnel system, and monthly reporting
* Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
* Assist in determining departmental training requirements
* Ensure completion of training for hotel brand training and orientation, security, fire regulations and other health and safety legislation
* Coordinate Workers Compensation claims and return to work programs
* Coordinate Team Member rewards and recognition programs
* Lead our C.A.R.E Committee (team member committee)
* Work with local organisations and schools to promote the hospitality industry
* Promote and endorse staff benefits
* Assist and resolve team member and management queries
What are we looking for?
* A minimum of 2 years' experience in a Human Resources Coordinator role
* Strong Industrial Relations experience and knowledge of Australian legislation
* Extensive background in team member engagement, recruitment and learning and development activities
* Computer literate
* Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
* Excellent leadership skills and exceptional communication skills
* A Degree level qualification or equivalent experience
Culture And Benefits
Our team are responsible for living up to our brand promise of 'ensuring that every guest feels cared for, valued and respected' we achieve this by ensuring our CARE culture is alive in each of our hotels. CARE is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision 'To fill the earth with the light and warmth of hospitality' – to our values of 'Hospitality', 'Integrity', 'Leadership', 'Teamwork', 'Ownership' and 'Now'. As a Doubletree by Hilton team member you can expect to receive;
* A competitive industry wage and generous annual leave benefits
* Team member only discount global Hilton room rates
* Membership with 'Hilton Rewards' Australasian benefits program
* Discounts of up to 50% on products and services in participating Hilton outlets
* Access to Hilton University training, offering more than 3000 learning programs
* Career development planning and opportunities
If you would like more information about this opportunity, please visit our website at
Work Locations
DoubleTree by Hilton Cairns
Schedule
Full-time
Brand
Doubletree by Hilton
Job
Human Resources