Entry Level Computer Repair Technician with Retail Hardware Sales Experience:
Get Connected IT Computers is currently seeking a computer technician with Sales Skills-to work in Brisbane for immediate start.
The applicant is required to be highly self motivated able to work on their own unsupervised.
* Previous experience in a similar role will be highly regarded.
* Ability to multitask in a dynamic environment
* Engage with customers
* Enter accurate record keeping data into the appropriate systems
* Process and conclude both hardware & Diagnostic sales processes
Workshop & Support service duties:
* Diagnose and resolve IT equipment faults
* Diagnose & resolve operating system and application errors
* Install and configure application software to meet customer's requirements
* Backup and migrate customer's data Maintain and complete job records for all service calls
* Maintain and complete job records
* Comply with customer's workplace health and safety requirements
Sales support duties:
* Assist customers to identify IT hardware requirements
* Help customers fulfill specific requirements for IT hardware and software
* Quote appropriate solutions based on customer needs
* Process shop sales
Skills and competencies:
* Hardware and software diagnostic procedures
* Customer service skills
* IT Sales Skills
* Retail sales skills
Communication, analytical and interpersonal skills
If you have these skills please email your application
Job Types: Full-time, Part-time, Permanent
Pay: $28.00 – $35.00 per hour
Benefits:
* Employee discount
Experience:
* Retail sales: 1 year (Preferred)
* Computer Repair: 2 years (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person