Work with world-renowned products and services.
12-month contract with flexible hours.
Competitive salary of $76,590 base, plus Super!
About Us
Welcome to The Perth Mint, where golden career opportunities await.
The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 125 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world.
There's no organisation quite like it, with a variety of roles available, from engineers and chemists to artists and technicians.
Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine, design, produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present — as leaders in sustainability and inclusion.
At The Perth Mint, you'll be supported in a diverse team where differences are celebrated and your well-being matters — striking the right work-life balance with compassionate team benefits. And if your career goals change, you'll be empowered to change roles with training and internal mobility.
We value inclusion and welcome applicants from all backgrounds, including First Nations people, people with disability, LGBTQI+ communities, culturally diverse groups, youth, and seniors. If you need accommodations, please contact recruitment@perthmint.com.
The Opportunity
We're looking for a thoughtful, detail driven customer service professional to join our team on a full-time, 12-month maximum term basis. Based in our East Perth office, this role is available with an immediate commencement.
In this role, you'll support our Wholesale customers after they've purchased minted products, playing a key part in ensuring every order is handled with care, accuracy, and efficiency. From managing high value orders to responding to enquiries and following shipments through to completion, you'll be a trusted point of contact throughout the customer journey.
This is a role for someone who takes pride in doing things properly - who enjoys working with precision, values compliance, and understands the importance of trust when dealing with high value transactions. You'll be part of a team that values collaboration, accountability, and delivering a consistently excellent customer experience.
About You
You're calm, organised, and confident working in a customer focused environment where accuracy and compliance really matter. You communicate clearly, listen carefully, and take a considered approach to problem solving - especially when handling high value or sensitive transactions.
You're comfortable working with email and phone, can manage competing priorities, and have a strong eye for detail. You take ownership of your work, follow processes carefully, and understand the importance of risk awareness and regulatory compliance.
You're also a collaborative team member - open to feedback, supportive of others, and motivated to continuously improve how things are done.
Our Benefits
* Competitive salaries and employee discounts
* Flexible work options available
* Opportunity to work for an endorsedWORK180employer
* Training and development opportunities
* Opportunities to be part of our wide and active range of Employee Resourcing Groups:Reconciliation, Gender, Culturally and Linguistically Diverse (CALD), Disability, Mental Health and Neurodiversity, and Perth Mint with Pride
* Charity and volunteer initiatives
* Health and wellness programs, including an Employee Assistance Program, ongoing wellbeing initiatives, and workplace community building spaces
* Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website
It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right, no matter your background or personal circumstances –please submit your application.
Applications close on 12 February 2026. The Perth Mint reserves the right to close applications prior to this date.
Candidates must have the right to work in Australia and pass our national security check.
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